Privacy Policy

1. Information We Collect

Information You Provide

We may collect information that you provide when purchasing the software, activating a license or contacting support, including:

• Name
• Email address
• Order number and purchase details
• License key and activation information
• Support messages
• Screenshots, error messages or technical information you choose to send us

Please do not send your MT5 password, payment-card details or other unnecessary sensitive information.

Purchase and Payment Information

Purchases are processed by Lemon Squeezy, which acts as the merchant of record.

Lemon Squeezy may collect information required to complete the transaction, including your name, email address, billing information, country, payment details, tax information and order history.

We do not directly receive or store your complete credit-card or payment-account details. Lemon Squeezy processes payments according to its own privacy policy and terms.

License Activation Information

When you activate or use Binary Timing Dashboard, our licensing system may process:

• License key
• License status and plan
• Activation date
• Subscription or expiry status
• IP address and basic request information
• Technical information required to validate and protect the license

This information is used to activate the software, prevent license misuse and provide technical support.

Website Usage Information

When permitted by your cookie choices, we may collect information about how visitors use our website, including:

• Pages viewed
• Buttons or links selected
• Visit date and session duration
• Referring website or advertising source
• Approximate location
• Browser, device and operating-system information
• General website-performance and error information

2. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to operate correctly, remember your preferences, measure website usage and evaluate marketing performance.

Essential Cookies

Essential cookies may be used for security, website operation and remembering your cookie preferences. These cookies do not require advertising consent where permitted by law.

Google Analytics

We use Google Analytics 4 to understand website traffic and improve the website. Google Analytics may collect session statistics, approximate location, browser information and device information.

You may decline optional analytics cookies through our cookie notice where that option is available.

Meta Pixel

Where enabled and permitted by your cookie choice, we may use Meta Pixel to measure visits, advertising performance and actions such as viewing a page, selecting a purchase button or completing a purchase.

Meta may process this information according to its own Privacy Policy. We do not use the Meta Pixel to collect your MT5 login details or complete payment-card information.

3. How We Use Information

We use collected information to:

• Process and confirm purchases
• Create, activate and validate licenses
• Deliver download and license information
• Manage monthly and yearly subscriptions
• Provide customer and technical support
• Detect fraud, unauthorized access and license sharing
• Maintain and improve the software and website
• Measure website and advertising performance
• Comply with legal, accounting and payment obligations
• Protect our rights, users and services

4. Legal Reasons for Processing

Depending on the applicable law, we process personal information based on one or more of the following:

• Performance of a contract
• Your consent
• Our legitimate interests in operating and protecting the service
• Compliance with legal obligations
• Prevention of fraud, misuse and security threats

You may withdraw consent for optional analytics or advertising cookies through the available cookie controls.

5. How We Share Information

We do not sell your personal information.

We may share limited information with service providers required to operate Binary Timing Dashboard, including:

• Lemon Squeezy for checkout, payments, tax, subscriptions, refunds and fraud prevention
• Google Analytics for website measurement
• Meta for advertising measurement where Meta Pixel is enabled
• Email-service providers for purchase, license and support emails
• Website-hosting, security and technical-service providers

These providers process information under their own terms, privacy policies and applicable data-protection obligations.

We may also disclose information when reasonably necessary to comply with law, prevent fraud, protect users or defend our legal rights.

6. International Data Processing

Our service providers may process information in countries different from your country of residence. Where required, appropriate legal and contractual safeguards may be used for international data transfers.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide the software and maintain the license
• Manage purchases and subscriptions
• Provide support
• Prevent fraud and license misuse
• Meet legal, tax, accounting and dispute-resolution obligations

Information may be deleted or anonymized when it is no longer required, subject to applicable legal and operational requirements.

8. Data Security

We use reasonable administrative, technical and organizational safeguards to protect personal information.

However, no internet transmission, email system or electronic-storage method can be guaranteed to be completely secure. You are responsible for keeping your license key, email account and computer secure.

9. Your Privacy Rights

Depending on the laws that apply to you, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Object to or restrict certain processing
• Withdraw consent
• Request a portable copy of eligible information
• Submit a complaint to an appropriate data-protection authority

Some information may need to be retained for legal, fraud-prevention, payment or licensing purposes.

To make a privacy request, email [email protected]. We may need to verify your identity before completing the request.

10. Children’s Privacy

Binary Timing Dashboard and its website are not intended for children under 18.

We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take reasonable steps to delete it.

11. Third-Party Links

Our website may contain links to Lemon Squeezy, MetaTrader 5, Meta, Google or other third-party websites.

We are not responsible for the privacy practices, content or security of third-party websites. Please review their privacy policies before providing personal information.

12. Changes to This Policy

We may update this Privacy Policy when our services, tracking technologies or legal obligations change.

The latest version will be published on this page with an updated effective date.

13. Contact Us

For privacy questions or requests, contact:

Binary Timing Dashboard Support
Vivid Crown (PVT) LTD
Email: [email protected]
Website: https://trading.vividcrown.com